Privacy policy

Privacy Policy — AT Vault

Last updated: 07/04/2026

AT Vault (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from atvault.co.uk.

AT Vault is the data controller responsible for your personal information.

Contact: info@atvault.co.uk
Location: United Kingdom

Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment details (processed securely by third-party providers)

Order Information

  • Products purchased
  • Order value
  • Shipping method selected
  • Transaction history

Device & Usage Information

  • IP address
  • Browser type
  • Cookies and tracking data
  • Pages viewed and interactions on our website

How We Use Your Information

  • Process and fulfil orders
  • Provide customer support
  • Prevent fraud and unauthorised transactions
  • Send order confirmations and shipping updates
  • Improve website functionality and user experience
  • Deliver relevant advertising (including Meta / Facebook / Instagram ads)
  • Send marketing emails where consent has been provided

Legal Basis for Processing (UK & EU Customers)

Under UK GDPR and EU GDPR, we process personal data based on:

  • Contractual necessity – to fulfil your order
  • Legal obligation – for tax, accounting, and regulatory compliance
  • Legitimate interests – fraud prevention, website security, and business operations
  • Consent – for marketing communications

International Data Transfers

As AT Vault ships to the United Kingdom, European Union, and United States, your information may be processed outside your country of residence.

We may transfer data to trusted third-party providers including:

  • Shopify (e-commerce platform)
  • Payment processors
  • Shipping carriers
  • Meta (Facebook & Instagram advertising)

Where required, appropriate safeguards are in place in accordance with UK GDPR and applicable data protection laws.

Your Privacy Rights (UK & EU)

If you are located in the UK or European Union, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request restriction of processing
  • Object to processing
  • Request data portability

To exercise your rights, contact: info@atvault.co.uk

You also have the right to lodge a complaint with your local data protection authority.

United States Privacy Rights

If you are a resident of certain US states (including California), you may have rights to:

  • Request access to personal information collected
  • Request deletion of personal information
  • Request details about how personal data is used

To submit a request, contact: info@atvault.co.uk

AT Vault does not sell personal data.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Analyse traffic and performance
  • Improve user experience
  • Deliver relevant advertising

You may manage or disable cookies via your browser settings.

Marketing Communications

If you opt in to receive marketing communications, we may send promotional emails regarding products, restocks, and offers.

You may unsubscribe at any time using the link provided in our emails.

Data Retention

We retain order and transaction data as required for legal, tax, and accounting purposes under UK law.

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal data.

Payment information is processed securely through third-party providers. AT Vault does not store full card details.

Third-Party Services

We may share information with trusted service providers strictly as necessary to operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Email marketing platforms
  • Advertising platforms (Meta)

These providers process data only in accordance with applicable data protection laws.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Email: info@atvault.co.uk

Business Information

AT Vault Limited
Company Number: 16934856

Registered Office:

Ground Floor, Radley House
Richardshaw Road
Leeds
LS28 6LE
England